terms & conditions

Effective Date: March 7, 2026

Website: https://playroomcafe.net

Company: Playroom Cafe (“Company,” “we,” “our,” “us”)

Please read these Terms and Conditions (“Terms”) carefully before using the Playroom Cafe website (“Website,” “Site,” “Service”). By accessing or using our Website, you agree to be legally bound by these Terms, our Privacy Policy, and any other legal notices posted on the Site. If you do not agree with any part of these Terms, you should not use our Website.

This Website is owned and operated by Playroom Cafe. It is intended to provide general information about our indoor play facilities, café offerings, open play sessions, birthday party packages, private events, pricing, rules for participation, and contact options for our locations.

These Terms govern your use of the Website and form a legally binding agreement between you and Playroom Cafe. By using the Website, you acknowledge that you have read, understood, and agreed to comply with these Terms and all applicable laws and regulations related to the use of our services and online content.

1. Use of the Website

This Website is provided for informational and communication purposes. You may browse the content, view information about Playroom Cafe locations and services, submit inquiries, request information about open play sessions or party bookings, and contact us through the forms available on the Website. All use of the Website must be for lawful purposes.

You agree not to:

• Interfere with or disrupt the functionality or security of the Website.

• Attempt to access restricted, secure, or non-public sections of the Website or its servers without authorization.

• Use the Website in a way that violates applicable laws, regulations, or the rights of other individuals or organizations.

You are solely responsible for ensuring that your use of this Website complies with all applicable laws and regulations.

2. Eligibility

You must be at least 18 years old to use this Website. By accessing or using our Website or submitting information through our forms, you confirm that you are of legal age and authorized to enter into this agreement.

If you are submitting information related to a child, such as completing a waiver or booking a party or event, you confirm that you are the parent or legal guardian of the child and are authorized to provide such information on their behalf.

3. Website Access

You are not required to create an account or provide login credentials to access or use this Website.

We reserve the right to:

• Modify, suspend, or discontinue any part of the Website at any time without prior notice.

• Temporarily or permanently restrict access to the Website for maintenance, updates, security reasons, or other operational needs at our sole discretion.

We are not responsible if the Website becomes temporarily unavailable due to technical issues, system maintenance, or circumstances beyond our control.

4. Intellectual Property

All content available on this Website—including but not limited to text, images, graphics, logos, videos, design elements, layout, software code, and service descriptions—is the exclusive property of Playroom Cafe or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

• Copy, reproduce, modify, distribute, republish, download, display, transmit, or reverse-engineer any portion of the Website.

• Use any content from the Website for commercial purposes without our prior written permission.

Unauthorized use of any Website materials may violate intellectual property laws and may result in legal action.

5. Submitted Information

Any information you submit through our Website—including contact forms, event or party inquiries, waiver submissions, or feedback—must be accurate and must not violate the rights of any third party.

By submitting information through the Website, you grant Playroom Cafe a non-exclusive, royalty-free license to store, process, and use the information solely for the purpose of responding to your inquiry, managing reservations, or providing requested services.

You agree not to submit any false, misleading, unlawful, or harmful information through the Website.

6. Service Availability

We strive to keep our Website accessible and functional at all times. However, we do not guarantee uninterrupted or continuous access.

Access to the Website may be:

• Temporarily suspended for maintenance, updates, or technical issues.

• Restricted or discontinued without prior notice for operational, security, or legal reasons.

We are not responsible for any inconvenience, delay, or loss caused by interruptions or temporary unavailability of the Website.

7. Limitation of Liability

To the fullest extent permitted by law, Playroom Cafe shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of this Website.

This includes, but is not limited to:

• Technical malfunctions

• Data loss or corruption

• Damage to your device, software, or network

• Errors or inaccuracies in website content

• Delays, interruptions, or service disruptions

Your use of the Website is at your own risk, and you assume full responsibility for any consequences resulting from your use of the Website or reliance on its content.

8. Indemnification

You agree to defend, indemnify, and hold harmless Playroom Cafe, its owners, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Website

• Your violation of these Terms and Conditions

• Any breach of applicable laws, regulations, or third-party rights

This obligation survives your use of the Website and the termination of these Terms.

9. Third-Party Services

Our Website may include links to or integrations with third-party services such as map providers, reservation tools, payment processors, analytics platforms, social media platforms, or other external services.

Please note the following:

• Playroom Cafe is not responsible for the content, functionality, or privacy practices of third-party websites or services.

• Your use of any third-party service is governed by the terms and privacy policies of those providers.

• We do not guarantee the reliability, availability, or security of third-party tools or services.

Use of third-party services is at your own risk.

10. Termination

We reserve the right to restrict or terminate your access to the Website at any time, without prior notice, if we determine that you have:

• Violated these Terms and Conditions

• Misused the Website or its content

• Acted in a way that may harm our business, reputation, or website security

Upon termination, your right to use the Website will immediately cease. Provisions of these Terms that reasonably should survive termination—including those related to intellectual property, limitations of liability, and indemnification—will remain in effect.

11. No Warranty

This Website and all content provided on it are offered on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied.

Playroom Cafe makes no guarantees regarding:

• The accuracy, reliability, or completeness of Website content

• The suitability of the Website for any specific purpose

• Continuous, uninterrupted, or error-free Website operation

• The correction of defects or the absence of harmful components such as viruses or malware

Your use of the Website is entirely at your own risk.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

By using this Website, you agree to submit to the jurisdiction and venue of these courts.

13. Dispute Resolution

In the event of any dispute, claim, or disagreement arising from your use of the Website or these Terms, both parties agree to attempt to resolve the matter informally first.

If a resolution cannot be reached within 30 days, the dispute may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Cook County, Illinois, and will be conducted in English.

Each party will bear its own costs unless otherwise determined by the arbitrator. The arbitrator’s decision will be final and may be enforced in any court with proper jurisdiction.

14. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any updates will become effective immediately upon being posted on this page, along with the updated effective date.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage users to review this page periodically to stay informed about updates.

15. Acceptable Use

By using this Website, you agree not to:

• Upload, transmit, or distribute viruses, malware, or any harmful code

• Interfere with or disrupt the Website, its servers, or related networks

• Attempt to gain unauthorized access to any part of the Website

• Harass, threaten, impersonate, or abuse Playroom Cafe staff or other users

• Collect, harvest, or store personal data of other individuals without consent

Any misuse of the Website may result in restricted access and possible legal action.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Phone: 224-318-2108

Email: info@playroomcafe.net

Website: https://playroomcafe.net

By using the Playroom Cafe Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.